Frequently
Asked
Questions

What Happens During a Service Visit?
Our friendly technicians arrive on time and apply targeted treatments with minimal disruption. We’ll explain everything upfront, answer questions, and suggest simple prevention tips like sealing cracks. Most visits take 30 minutes, leaving your home pest-free.
How Often Should I Schedule Treatments?
Most homes benefit from quarterly visits to prevent pests year-round, especially in hot and humid areas like Houston. Consistent service keeps pests away without over-treating, saving you time and money.
What’s Your Guarantee?
We proudly offer a 90-day satisfaction guarantee for most of our services to keep your home pest-free. We also offer a 1-year included warranty for our termite services, with the option to renew annually. Each renewal includes a professional termite inspection and continued warranty coverage. As long as the warranty remains active and renewal inspections are completed each year, coverage can be maintained for the life of the home under the current owner.
How Can I Prepare for Service?
Simple steps make our job easier: clear countertops, move any large objects away from the walls, and note any pest hotspots. We''ll take it from there!
Do I need to be home when you arrive?
Not at all! You don’t have to be home, but if you’ve requested interior service, we’ll just need a way to access the inside of your home. Exterior treatments can be fully completed at any time.
